BallooNote

End User Licence Agreement

Effective date: 1 April 2026 · StartApp House Limited

This End User Licence Agreement (“Agreement”) is a legal agreement between you (an individual or a single legal entity, “Licensee”) and StartApp House Limited (“Licensor”), the developer of BallooNote (“Software”). By purchasing, downloading, installing, or using the Software, you agree to be bound by the terms of this Agreement.

1. Grant of Licence

Subject to the terms of this Agreement and payment of the applicable licence fee, Licensor grants Licensee a non-exclusive, non-transferable, perpetual licence to install and use the Software as follows:

  • Single User Licence: The Software may be installed and used by one (1) named individual on any number of devices owned or controlled by that individual.
  • Team Plan Licence: The Software may be installed and used by up to five (5) named individuals within a single organisation. Named users may be changed via the licence portal, subject to the seat limit.
  • Demo Licence: The Software may be downloaded and used free of charge with export functionality disabled. No purchase is required.

2. Restrictions

Licensee may not:

  • Sublicense, sell, resell, transfer, assign, or otherwise commercially exploit the Software or any rights in the Software to any third party;
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software;
  • Modify, adapt, translate, or create derivative works of the Software;
  • Remove or alter any proprietary notices, labels, or marks on the Software;
  • Use the Software beyond the scope of the licence tier purchased.

3. Ownership

The Software is licensed, not sold. Licensor retains all intellectual property rights in and to the Software, including all copies, modifications, and derivative works. This Agreement does not grant Licensee any rights to trademarks or service marks of Licensor.

4. Updates

Licensee is entitled to all updates within the purchased major version series (e.g. all v2.x releases) at no additional cost. Licensor reserves the right to charge for upgrades to a new major version (e.g. v3.x). Updates are provided at Licensor’s sole discretion and do not alter the terms of this Agreement.

5. Support

Licensor will use reasonable efforts to provide email support to licensed users at support@startapphouse.com. Support is provided on a best-efforts basis and does not include on-site assistance, custom development, or guaranteed response times.

6. Disclaimer of Warranties

The Software is provided “as is” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Licensor does not warrant that the Software will be error-free or uninterrupted.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Licensor be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with this Agreement or the use of the Software, even if Licensor has been advised of the possibility of such damages. Licensor’s total liability shall not exceed the amount paid by Licensee for the Software in the twelve months preceding the claim.

8. Termination

This Agreement is effective until terminated. Licensor may terminate this Agreement immediately upon written notice if Licensee breaches any provision. Upon termination, Licensee must cease all use of the Software and destroy all copies in its possession. Sections 3, 6, 7, and 9 shall survive termination.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the Software and supersedes all prior or contemporaneous agreements, representations, or understandings. If any provision of this Agreement is held to be unenforceable, the remaining provisions shall continue in full force.

StartApp House Limited · Registered in England and Wales · support@startapphouse.com